IronOak Financial Services Ltd (IronOak) is a registered Financial Advice Provider (FSP704391) and as of 6th September 2022 holds a full Class 2 licence under which a number of Financial Advisers are currently authorised to operate. Existing Financial Advisers are Daniel Smithwood (FSP245265), Daniel Wu (FSP774959), Mathew Harrison (FSP464206) and Richard Bright (FSP382886).
IronOak Financial Services Ltd is licenced by the Financial Markets Authority (FMA) to provide financial advice services. IronOak predominantly provides personal and business risk insurance advice along with generalised KiwiSaver advice, assistance with ACC structuring for the self-employed and domestic insurance advice & options.
IronOak has agreements in place with the following providers: Accuro, AIA, AMP, Asteron, Cigna, Fidelity, Partners Life, nib, Southern Cross, Generate, Booster, NZ Funds and Blanket.
IronOak receives a commission from these providers based on new business being taken out by clients. IronOak may also receive a referral fee or commission share for recommending clients to an external provider such as a Mortgage Adviser or a Commercial Insurance broker. All commissions & fees are disclosed to clients before a new policy is put in force or loan drawdown.
IronOak does not charge a fee for any of its services and is required by law to only operate in the clients' best interests. Consistency of advice (via the accepted 6-step process), ongoing training, attainment of the NZ Certificate in Financial Services (Level 5), adherence to the Code of Professional Conduct and regular audits of client files ensure that clients' needs are placed first.
IronOak has an internal complaints process (email email@example.com for a copy) and is a participant of the Insurance & Financial Services Ombudsman Scheme. The IFSO provides an external, independent and free (to clients) Dispute Resolution service.
As a Financial Advice Provider, all Financial Advisers operating under IronOak's licence must:
"Daniel has my full trust when it comes to my insurances. He spent time looking over what I already had in place and advised that it was not in my best interests to change anything even though I could have. I know that insurance advisers earn their income via commissions, so right then, I knew that he truly does what is best for his clients."